FAQs

Everything you need to know about our service offerings.

 
How much do you charge?
> We offer reasonable, competitive service rates.

How about parts availability?
> We stock a good supply of common fail parts and have a vast network of part suppliers including K&S. We also work with several 3rd party sources.

What expenses do you charge?
> Travel expenses-airline tickets, car-rentals, meals NTE $40.00 a day, hotel. I would ask you to recommend a hotel.

What is your Warranty Policy?
> 30 days on labor, 90 days on parts.

Do you do PC Board Repairs?
>Yes, I have an extensive supply of components and very good test equipment, including a Huntron Tracker to re pair PC boards.

What is the advantage of hiring you?
>Our deep knowledge of and long experience with the equipment, our understanding of the semiconductor assembly process, and our extensive sources for parts.

What is your territory?
>We are based in New England, but will travel wherever you require.

If you don’t find an answer to your question below, please don’t hesitate to contact us at jmachaby@ne-semi.com.